OUR PRIVACY POLICY

This site collects cookies. Not the chocolate digestive biscuit-type, but rather the type of cookies that tells Google Analytics that you’ve visited our website. Not you, specifically. You, anonymously. Google Analytics tells us how many people have visited our website, where they came from (a campaign, a referral, social media, email, direct), which pages perform well in attracting relevant visitors (Visitors who are interested in the services we provide), and how long people stay on the site. As a business this is important to know, so that we know where to pull our socks up and do better, and where we are able to learn from what’s working well.

The only time we collect your personal information, is when you email us, complete the new client form, or when you subscribe to our newsletter. Personal information includes your name and surname, email address, phone number, and information specific to your dog. This is only used to get back to you to discuss the best services for your dog. If your dog joins our pack, we will keep your contact details for up to 7 years, only because we’re bound to have an ongoing professional relationship, and also, just in case inland revenue wants to know if our clients are real people. You can contact us at any time to request that we remove all traces of you in our inbox, calendar, booking system, or Google Drive.

Newsletter Subscribers We use a marketing automation tool called Mailchimp. If you choose to subscribe to our email newsletter then your name and email address gets uploaded to Mailchimp on to a list called: Newsletter Subscribers. We use this list to send news and updates to people who want to hear from us. If at any time you decide you don’t want to hear from us, you can unsubscribe by clicking on the link at the bottom of every email, or get in touch with us directly. Our contact forms include GDPR notices that allow you to discern whether you would like for us to stay in touch or not get back to you.

OUR LOCATION

LUBENHAM, MARKET HARBOROUGH, LE16 9TF​